STANDARD TERMS AND CONDITIONS OF SALE
- Applicability
These Terms and Conditions of Sale govern all transactions between Eagle Fly Enterprise Limited (hereafter referred to as "the Company") and its clients. By engaging with the Company, clients explicitly waive their own standard terms and conditions unless otherwise agreed upon in writing. - Payment Terms
- Invoices are payable within 21 working days, unless an alternative payment timeframe is explicitly stated on the invoice or order confirmation.
- Late payments will incur an interest charge of 10% of the outstanding amount. The Company reserves the right to suspend services without prior notice in the event of late payment.
- Debt Recovery
- Payments outstanding beyond 60 days from the due date may result in the involvement of a debt recovery agency. Any legal and recovery expenses incurred will be the responsibility of the client.
- Tax and Withholding Obligations
- Clients are responsible for complying with tax obligations, including withholding taxes as mandated by their local laws.
- The full invoice amount remains payable to the Company, excluding any deductions made by the client's country of operation.
- Service Commitments
- The Company commits to delivering high-quality services in line with agreed timelines. However, no commitments constitute a guaranteed outcome.
- The Company will not be held liable as a third party in any disputes or claims brought against the client by a third party, including end consumers.
- Claims and Complaints
- All claims regarding goods or services must be submitted in writing via recorded delivery to the Company's registered office within 8 days of delivery. Claims submitted after this period will not be considered.
- Jurisdiction
- All contracts and transactions are governed exclusively by the laws of Hong Kong. Any disputes will be resolved under the jurisdiction of Hong Kong courts.